First Contact
Upon receiving an inquiry regarding care services, a Helping Hands  Coordinator is sent to your home on an appointment basis. The appointment is  FREE and set at a time convenient for you, your family and other interested  parties.

Initial Meeting
During this initial meeting, an assessment is  done to identify your needs,  requirements, and overall home-situation. The Coordinator will explain Helping  Hand's in-home care services and suggests the level of service deemed most  appropriate.  Most often the discussion leads to a mutually acceptable Care  Plan.
  
Care Plan
The Care Plan is a document outlining the specific care services, schedules,  client preferences, and special instructions, which Helping Hands employs to  achieve your satisfaction. As your situation changes, the Care Plan is modified  to reflect those needs. It provides a central focus  to all parties involved with  your care.

Introducing the Caregiver
Once the Care Plan is accepted and a service agreement is completed, we make  every effort to match you with just the  right caregivers based upon  personalities, skills, expertise, interests and attitudes.

Continued Follow-Up
After the caregiver has been placed in the home, Helping Hands Coordinators  continue to make daily visits and telephone check-ins to you and your assigned  Caregivers to ensure the best possible service is being provided. In addition, a  daily Care Log is kept by the caregiver for  the family's review. The Care Log  allows you to see what was done when, where and how during the Caregivers stay.